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Important Contract Changes Effective January 1, 2018

Healthcare Resources NW (HRNW) relationship with our two contracted Medicare Advantage plans will change in 2018.

Humana
Effective January 1, 2018, HRNW will continue to offer a significant part of the provider network for Humana HMO and PPO. However, claims processing, prior authorizations, referrals and case management services will be transferred to Humana.

United Healthcare
HRNW’s agreement with United Healthcare will end December 31, 2017. As a result, United Healthcare will provide the network of practitioners, process claims, provide case management or prior authorizations for members in 2018.

For more information, please contact Lorna Filotei, 503.251-6000 option 3.

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